Client Engagement and Support Officer

Where excellence meets opportunity - discover your next chapter with cohealth.

• Part time (0.8 FTE), fixed term role until June 2026
• $46.34 per hour + Super + Salary Packaging
• Work for a multi-award-winning iconic community health organisation
• Generous salary packaging options to reduce your cohealth taxable income

So why cohealth?

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year (Primary) and the Supporting LGBTIQ+ Health Service at the Victorian Public Healthcare Awards, cohealth's 1000 staff demonstrate courage, leadership, innovation, and agility in their commitment to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural and linguistic backgrounds, faiths, and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role. Please click here to find out more.

About the role

The AOD Client Engagement and Support Officer provides onsite and outreach harm reduction services, health promotion, education and service linkages to individuals and groups. Improving health, wellbeing and inclusion amongst People Who Use Drugs (PWUD) is the key purpose of this position. The program engages community provides support and advocacy, education, brief intervention, linkages to treatment and referral services. Within an interdisciplinary team, care is provided in a safe, person centred, confidential and non-judgmental manner.

Please refer to the Position Description for more information.

Your duties include:

• Providing clients access to services provided within the drop-in space and Needle and Syringe Program, with the capacity to work in a dynamic environment with multiple demands
• Maximising opportunities to interact with clients to provide support, referral and engagement activities
• Facilitating appropriate responses to changing trends of drug use
• Prioritising activities relating to substance use chronic conditions, with a focus on harm reduction and self-management
• Undertake community engagement, development activities and tasks which reduces stigma and promotes community safety and wellbeing

What cohealth offers:

• Exciting Parental leave benefits
  • cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service
  • Eligible co-workers will continue to receive superannuation on unpaid parental leave as well
• Salary packaging to suit you - tax free amount of up to $15,900 p.a (mortgage, rent, or credit cards) and a further $2,650 p.a (meal, entertainment expenses and holiday accommodation) alongside generous reward programs from our salary packaging providers. Find out more on salary packaging here: https://www.ato.gov.au/Individuals/Jobs-and-employment-types/Working-as-an-employee/Salary-sacrificing-for-employees/
• Novated Leasing available
• Counselling services for you and your immediate family through our EAP-Access provider, and mindfulness, resilience, and wellbeing programs
• We offer inclusion, equality, and opportunity in a workplace where making a difference counts (based on our guiding principles and values)

Our ideal candidate:

• Tertiary qualification in a relevant discipline (e.g. AOD, Community Development, Social Work), Certificate IV or higher
• Proof of qualification to be sighted
• Minimum two years relevant work experience
• Lived experience will be highly regarded

All appointments are made subject to a satisfactory Police Check, a Working with Children Check (WWCC), complete a Pre-employment declaration form, evidence of legal rights to work in Australia, and evidence of vaccination against COVID-19 (3 doses). Additionally, some roles will also require current AHPRA registration and/or NDIS Worker Screening Clearance.

Roles that are determined to be Risk Category A or B [staff that have direct and/or indirect contact with body substances and are at higher risk of occupational exposure to infections] will be required to provide evidence of immunisation assessment including Influenza prior to commencement [A] or within 12 weeks of commencement [B]. This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.

Application Process

Click on apply now to be directed to our careers page. You will be asked to upload your CV/ resume and Cover Letter. We will be conducting interviews for this role as applications are received. This campaign will close on the mentioned date at 10.00 PM. If you have any questions regarding this role, please contact Dean Rogut dean.rogut@cohealth.org.au